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FAQ's


How do I created an account/ place an order? Proceed with your first purchase as anew customer. After adding items to the cart click the checkout button. When the payment is completed, it will show "password setup" on the screen. Enter your password to create an account.

What If I forget my password? If you have forgotten your password please send us a password reset request.

Why has my payment not gone through? Please ensure that your address is typed correctly. Your billing address must match the address in which the bank account is registered. 

How do conversion rates work if i'm international? Once you place an order your credit company will automatically adjust the price to your local currency.

How can I pay? This website accepts Visa, Mastercard, and Paypal, American Express, JCB, and Discover etc. All major credit, debit and payment gateways accepted. 

 Is it safe? Absolutely - nothing to be worried about! We have bunches of super nerdy encryption thingmos in place so that your payment is secure and your details remain top secret. All transactions are secure and encrypted and we don't store any of your payment information.

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